Sticker3x3 respects your privacy.
This Privacy Policy explains how Sticker3x3 ("Sticker3x3," "we," "us," or "our") collects, uses, processes, stores, shares, and protects information when you:
- visit https://sticker3x3.com;
- upload a photo;
- generate sticker previews;
- purchase Sticker Sets;
- download generated stickers;
- contact us; or
- otherwise use our services.
By using Sticker3x3, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use Sticker3x3, we may collect the following information.
1.1. Email Address
We may collect your email address to:
- identify you;
- associate sticker packs with you;
- allow access to previous sticker packs;
- help recover generated content;
- process purchases;
- send transaction confirmations;
- provide important service-related messages; and
- respond to customer support requests.
Sticker3x3 may not require a traditional username and password account in all cases.
Your email address may act as the main identifier connected to your sticker packs and purchases.
1.2. Uploaded Photos
When you use Sticker3x3, you may upload a photo of:
- yourself;
- another person, where you have appropriate permission; or
- a pet.
Uploaded photos are processed to create custom stickers.
A photo containing an identifiable person may be considered personal data under applicable privacy laws.
Sticker3x3 does not use uploaded photos for the purpose of:
- identifying the real identity of a person;
- creating a biometric identification profile;
- facial recognition authentication;
- surveillance; or
- selling facial data as a data product.
The purpose of processing uploaded photos is to create the sticker content requested by the user.
1.3. Sticker Preferences and Generation Information
We may collect information about your sticker-generation choices, including:
- selected theme;
- caption language;
- generation preferences;
- selected style;
- prompts or instructions submitted through the Service;
- sticker pack identifier;
- generation status;
- generation time; and
- other settings chosen during the sticker creation process.
1.4. Generated Images and Files
We may process and store:
- free watermarked preview images;
- complete generated sticker packs;
- clean WebP sticker files;
- ZIP files, where available;
- thumbnails;
- file links;
- generation status information; and
- technical information connecting those files with your email or purchase.
Generated sticker images may be kept for longer than original uploaded photos so that users can:
- access them;
- download them;
- recover them;
- view previous purchases; or
- receive customer support.
1.5. Payment and Transaction Information
Payments are processed by Stripe or another third-party payment provider shown at checkout.
Sticker3x3 does not normally receive or store your full payment card number when payment is processed directly by the payment provider.
We may receive information such as:
- payment status;
- transaction ID;
- purchase amount;
- currency;
- customer email;
- limited payment method information;
- payment date;
- refund information;
- dispute information;
- chargeback information; and
- fraud-prevention signals.
Payment providers may process information according to their own privacy policies, legal obligations, security procedures, and regulatory requirements.
1.6. Technical and Usage Information
When you visit or use Sticker3x3, we or our service providers may automatically collect information such as:
- IP address;
- browser type;
- device type;
- operating system;
- page views;
- date and time of access;
- referring page;
- session information;
- cookie identifiers;
- error logs;
- download events;
- sticker unlock events;
- payment completion events;
- general service activity;
- abuse-prevention signals; and
- security-related information.
We may use this information to:
- operate the Service;
- prevent fraud;
- prevent abuse;
- investigate disputes;
- detect technical errors;
- improve performance;
- protect security; and
- understand general usage.
1.7. Customer Support Communications
If you contact us, we may collect:
- your email address;
- your name, if provided;
- message content;
- screenshots;
- attachments;
- order information;
- sticker pack information; and
- any other information necessary to respond to your request.
2. How We Use Your Information
We may use personal information to:
- provide and operate Sticker3x3;
- process uploaded photos;
- generate sticker previews;
- generate complete sticker packs;
- create WebP sticker files;
- create ZIP downloads;
- associate sticker packs with your email;
- allow access to previous sticker packs;
- help recover previous sticker packs;
- process and verify purchases;
- confirm payments;
- unlock purchased content;
- provide customer support;
- send transaction confirmations;
- send important service-related messages;
- prevent fraud;
- prevent abuse;
- investigate payment disputes and chargebacks;
- maintain security;
- detect technical problems;
- improve performance;
- maintain the Service;
- understand general service usage;
- comply with legal obligations;
- protect our rights; and
- protect users and third parties.
We do not sell uploaded photos or generated sticker images as a data product.
3. How AI Image Processing Works
Sticker3x3 uses third-party artificial intelligence and image-processing technology to create custom stickers.
To provide the Service, the following information may be transmitted to third-party AI or image-processing providers:
- your uploaded photo;
- selected theme;
- selected caption language;
- generation instructions;
- image-processing settings; and
- other information necessary to create the requested stickers.
The generation process may involve:
- receiving your uploaded photo;
- preparing or transforming the image;
- creating generation instructions;
- securely transmitting necessary data to an AI or image-processing provider;
- receiving generated images;
- creating previews;
- creating clean WebP sticker files;
- creating ZIP files, where available; and
- storing generated results so that users can view, purchase, download, or recover them.
Sticker3x3 does not use customer-uploaded photos to train its own artificial intelligence models.
Third-party service providers may process information as necessary to:
- provide their services;
- maintain security;
- detect abuse;
- prevent fraud;
- comply with applicable law;
- enforce their policies; and
- meet contractual or technical requirements.
4. Original Uploaded Photo Retention
Original photos uploaded to Sticker3x3 are automatically deleted from Sticker3x3-controlled active storage within 7 days after upload.
This seven-day period applies to original uploaded photos stored in systems directly controlled by Sticker3x3.
Uploaded photos may also be securely transmitted to third-party service providers where necessary for:
- AI image generation;
- image processing;
- cloud hosting;
- file storage;
- security;
- technical operation; or
- abuse prevention.
Third-party providers may temporarily process or retain submitted information according to their own:
- contractual requirements;
- security procedures;
- abuse-prevention systems;
- fraud-prevention systems;
- backup systems;
- technical requirements; and
- legal obligations.
Because of this, Sticker3x3 does not guarantee that every temporary copy, backup copy, security log, or third-party copy is deleted exactly seven days after upload.
5. Generated Sticker Retention
Generated sticker images may be retained for longer than seven days.
This may include:
- watermarked previews;
- purchased sticker packs;
- clean WebP sticker files;
- ZIP files;
- thumbnails; and
- sticker pack metadata.
Generated files may be retained so that users can:
- access previous sticker packs;
- download purchased files;
- recover previous purchases;
- receive customer support; and
- resolve technical or payment issues.
You may contact us to request deletion of eligible generated content.
6. Legal Reasons for Processing Personal Information
Depending on your location and applicable law, we may process personal information based on one or more of the following grounds.
6.1. Performance of a Contract
Processing may be necessary to provide the service you request, including:
- receiving your uploaded photo;
- creating sticker previews;
- generating sticker packs;
- processing payments;
- unlocking purchased files; and
- providing downloads.
6.2. Legitimate Interests
We may process information where reasonably necessary to:
- operate the Service;
- improve performance;
- prevent fraud;
- prevent abuse;
- maintain security;
- investigate technical problems;
- resolve disputes;
- understand general usage; and
- protect our legal rights.
Where required, we consider user privacy rights when relying on legitimate interests.
6.3. Consent
We may rely on your consent where legally required, including for:
- certain cookies;
- optional analytics;
- marketing communications;
- immediate delivery of digital content; or
- other optional processing.
6.4. Legal Obligations
We may process or retain information where necessary to comply with:
- tax requirements;
- accounting requirements;
- fraud-prevention requirements;
- court orders;
- legal processes;
- payment regulations;
- regulatory requirements; or
- other legal obligations.
7. How We Share Personal Information
We do not sell personal information in the ordinary meaning of selling data for money.
We may share information with the following categories of recipients where reasonably necessary.
7.1. Cloud Hosting Providers
We may use third-party cloud providers to host:
- the website;
- applications;
- databases;
- backend systems;
- generated files; and
- technical infrastructure.
7.2. AI and Image-Processing Providers
Uploaded photos, generation instructions, selected preferences, and related data may be sent to AI or image-processing providers to create your stickers.
7.3. Object and File Storage Providers
Uploaded photos, preview images, PNG files, ZIP files, and related files may be stored using third-party cloud storage infrastructure.
7.4. Payment Processors
Stripe or another payment provider may collect and process information necessary to:
- process payments;
- authenticate transactions;
- prevent fraud;
- handle disputes;
- handle chargebacks;
- provide transaction records; and
- comply with legal obligations.
7.5. Email and Communication Providers
We may use third-party providers to send:
- transaction confirmations;
- access links;
- service messages;
- security messages; and
- customer support communications.
7.6. Analytics and Technical Service Providers
We may use service providers for:
- analytics;
- performance monitoring;
- error monitoring;
- website security;
- fraud prevention;
- abuse prevention;
- database services; and
- technical maintenance.
7.7. Professional Advisers
Information may be shared where reasonably necessary with:
- lawyers;
- accountants;
- auditors;
- insurers;
- consultants; or
- other professional advisers.
7.8. Legal and Safety Reasons
We may disclose information where we reasonably believe it is necessary to:
- comply with law;
- comply with legal process;
- respond to a valid government request;
- respond to a valid court order;
- investigate fraud;
- investigate abuse;
- protect the security of the Service;
- enforce our Terms & Conditions;
- defend legal claims;
- protect users;
- protect Sticker3x3; or
- protect third parties.
7.9. Business Transfers
If Sticker3x3 is involved in:
- a merger;
- acquisition;
- financing;
- restructuring;
- sale of assets;
- change of ownership; or
- similar business transaction,
information may be transferred as part of that transaction, subject to applicable law.
8. Uploaded Photos of Other People
You should only upload a photo of another person when you have the legal right and any necessary permission to do so.
You are responsible for ensuring that your upload respects that person's:
- privacy;
- image rights;
- publicity rights;
- copyright;
- confidentiality; and
- other legal rights.
You must not upload private, intimate, sensitive, confidential, abusive, exploitative, or unlawful photos of another person without appropriate permission.
9. Facial Images and Biometric Information
Sticker3x3 may process photos containing human faces for the purpose of creating visual stickers.
Unless separately and clearly disclosed:
- we do not use face recognition to determine a person's real-world identity;
- we do not create biometric identification templates;
- we do not use facial images for surveillance;
- we do not use facial images for authentication; and
- we do not sell facial images as biometric data.
The purpose of processing the image is to create the sticker content requested by the user.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Different categories of information may be kept for different periods.
For example:
Original Uploaded Photos
Original uploaded photos are automatically deleted from Sticker3x3-controlled active storage within 7 days.
Generated Sticker Packs
Generated sticker packs may be kept for longer so that users can:
- view them;
- download them;
- recover them;
- access previous purchases; or
- receive support.
Email Addresses
Email addresses may be retained while necessary to:
- identify the user;
- provide sticker recovery;
- maintain purchase records;
- provide support; or
- comply with legal requirements.
Payment Records
Payment and transaction records may be kept where necessary for:
- accounting;
- tax;
- fraud prevention;
- payment disputes;
- chargebacks;
- legal claims; or
- legal obligations.
Technical Logs
Technical and security logs may be kept for a reasonable period for:
- security;
- fraud prevention;
- dispute investigation;
- troubleshooting; and
- abuse prevention.
Backups
Backups may temporarily contain information that has been deleted from active systems until those backups are replaced according to normal backup cycles.
11. International Data Transfers
Sticker3x3 may use service providers located in different countries.
As a result, your information may be:
- transferred;
- processed; or
- stored
outside your country or region.
These countries may have different data protection laws.
Where required by applicable law, appropriate contractual, legal, or organizational measures may be used for international data transfers.
12. Cookies and Similar Technologies
Sticker3x3 and its service providers may use cookies or similar technologies for purposes such as:
- keeping the Service working;
- maintaining sessions;
- remembering settings;
- security;
- fraud prevention;
- payment processing;
- analytics;
- error monitoring;
- measuring general usage; and
- improving website performance.
Where required by applicable law, consent may be requested before using non-essential cookies.
You may also control cookies through your browser settings.
Blocking certain cookies may affect how the Service works.
13. Payment Processing and Stripe
Payments may be processed by Stripe.
When you make a purchase, Stripe may directly collect and process information such as:
- name;
- email address;
- payment method;
- card information;
- billing information;
- IP address;
- transaction details;
- fraud-prevention data; and
- device information.
Sticker3x3 does not normally receive your complete card number.
Stripe may process personal information for purposes including:
- payment processing;
- authentication;
- fraud prevention;
- dispute handling;
- security;
- legal compliance; and
- regulatory obligations.
Stripe operates under its own privacy policies, contractual terms, and legal responsibilities.
14. Payment Disputes and Chargebacks
Where necessary, we may keep and use information to investigate:
- disputed transactions;
- chargebacks;
- fraud claims;
- unauthorized payment claims; and
- related payment issues.
This information may include:
- payment identifier;
- email address;
- purchase date;
- sticker pack ID;
- Terms acceptance records;
- digital-content consent records;
- IP address, where legally appropriate;
- unlock timestamps;
- download timestamps;
- ZIP download records;
- technical logs; and
- customer communications.
We may share relevant evidence with:
- payment processors;
- banks;
- card networks;
- fraud-prevention providers; or
- legal authorities
where reasonably necessary to investigate or respond to a payment dispute.
15. Security
We use reasonable technical and organizational measures designed to protect information against:
- unauthorized access;
- accidental loss;
- misuse;
- alteration;
- unauthorized disclosure;
- destruction; and
- abuse.
However, no website, internet transmission, cloud service, payment system, or storage platform can guarantee absolute security.
You are responsible for keeping your:
- email account;
- devices;
- passwords; and
- personal access links
secure.
16. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information.
These may include the right to:
- request access to personal information we hold about you;
- request correction of inaccurate information;
- request deletion of eligible personal information;
- request restriction of certain processing;
- object to certain processing;
- receive certain personal information in a portable format;
- withdraw consent where processing is based on consent; and
- complain to an appropriate privacy authority.
These rights are not absolute and may be subject to legal exceptions.
To make a privacy request, contact:
We may need to verify your identity before completing certain requests.
17. European Economic Area and United Kingdom Users
Where applicable European or United Kingdom privacy law applies, users may have rights relating to:
- access;
- correction;
- deletion;
- restriction;
- objection;
- portability;
- withdrawal of consent; and
- complaints to a supervisory authority.
Where required, we process personal information based on an appropriate legal basis.
Nothing in this Privacy Policy is intended to reduce rights that cannot legally be waived.
18. California Privacy Notice
Where California privacy law applies to Sticker3x3 and a particular user, eligible California residents may have rights including:
- the right to know about personal information collected, used, or disclosed;
- the right to request deletion of certain personal information;
- the right to request correction of inaccurate personal information;
- the right not to receive discriminatory treatment for exercising applicable privacy rights; and
- where applicable, rights relating to the sale or sharing of personal information.
Sticker3x3 does not sell personal information for money.
If our practices change in a way that creates additional obligations under applicable California law, this Privacy Policy may be updated.
19. Hong Kong Privacy Rights
Where the Hong Kong Personal Data (Privacy) Ordinance applies, personal data will be handled subject to applicable requirements concerning:
- collection;
- use;
- security;
- retention;
- access; and
- correction.
Eligible individuals may request access to or correction of personal data, subject to applicable law.
Privacy requests may be sent to:
20. Children's Privacy
Sticker3x3 is not intended for children under 13.
We do not knowingly seek to collect personal information directly from children under 13 without appropriate permission.
If you believe a child under 13 has provided personal information to us without appropriate permission, please contact:
We will review the matter and take appropriate action where necessary.
Users must not upload photos of children in a way that is:
- unlawful;
- sexual;
- exploitative;
- abusive;
- harmful;
- deceptive; or
- otherwise prohibited.
21. Third-Party Websites and Services
Sticker3x3 may contain links to or interact with third-party websites and services.
This Privacy Policy does not control the independent privacy practices of third parties such as:
- payment providers;
- messaging applications;
- social media platforms;
- cloud providers;
- AI service providers;
- analytics providers;
- external websites; or
- other services that you independently choose to use.
You should review the privacy policies of those third parties where appropriate.
22. Data Breaches and Security Incidents
If we become aware of a security incident involving personal information, we will investigate and respond as reasonably appropriate.
Where legally required, we may notify:
- affected individuals;
- privacy regulators;
- government authorities; or
- other relevant parties
in accordance with applicable law.
23. Automated Processing
Sticker3x3 uses automated technology to create sticker images.
This automated processing is used to:
- analyze the uploaded image for visual generation purposes;
- apply selected styles and themes;
- generate sticker images;
- create captions or visual elements; and
- prepare downloadable files.
Sticker3x3 does not use automated processing to make significant decisions about:
- employment;
- credit;
- insurance;
- housing;
- education;
- medical treatment; or
- similar high-impact decisions.
24. Marketing Communications
Sticker3x3 may send marketing communications only where permitted by applicable law.
Where required, users will be given a way to:
- consent to marketing; and
- unsubscribe from marketing messages.
Service-related communications, such as payment confirmations, security notices, access information, and important account messages, may still be sent where necessary.
25. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in:
- our services;
- AI providers;
- cloud infrastructure;
- payment services;
- storage providers;
- data practices;
- legal requirements; or
- business operations.
When we update this Privacy Policy, we will revise the "Last Updated" date.
For significant changes, we may provide additional notice through:
- the website;
- email; or
- another reasonable method.
26. Contact Us
For questions about:
- this Privacy Policy;
- personal information;
- data deletion;
- data access;
- privacy rights;
- uploaded photos;
- generated sticker files;
- payment information; or
- security matters,
please contact:
Email: [email protected]
Website: https://sticker3x3.com
When making a privacy request, please provide enough information for us to understand and respond to your request.
We may ask for reasonable verification before providing access to, correcting, or deleting personal information.